98.1% of customers believe delivery is crucial to brand loyalty: The 5 biggest challenges and innovations in last-mile delivery Martina Krupičková | 20. Feb 2024
In the dynamic environment of e-commerce and global trade, speed is key for most freight companies. 90% of consumers view two to three-day shipping as the standard and on top of that, 30% of them demand same-day delivery. Thanks to this, the notion of "last-mile delivery" has emerged as a vital component of the logistics chain.